Privacy Policy

Security

We are dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter, to find you on social media (when needed) and to personalise your shopping experience with us; nothing more.

At times our site may use cookies to allow you to maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from this website will only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

If you have purchased from us you may request to have your data completely removed from our website and records. Please email us to have this completed - hello@thecontrolfreakco.com.au. This process usually takes anywhere from 14-30 days for our website platforms to complete.

When you interact with us on social media or via blog comments we may publicly share those interactions. If you DO NOT wish for us to do so, just get in contact and we will remove it immediately.

We use Stripe & Paypal to process all website and subscription payments.

Stripe Australia Privacy Policy can be found here; 

https://stripe.com/au/privacy

Paypal Privacy Policy can be found here; 

https://www.paypal.com/au/webapps/mpp/ua/privacy-full